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Courses for learners building core AI fluency.
Agent systems, workflow orchestration, and practical tooling.
Quick-hit courses for a focused weekend sprint.
Master data readiness and trust strategy for successful AI projects. Learn to mitigate risks, ensure data quality, and enhance project outcomes.
Learners who want structure, deadlines, and instructor momentum.
Self paced
Live
Advanced
Certificate available
English (US)
Learn to define your organization's AI vision, establish governance, and identify impactful use cases to drive successful AI implementation.
Experienced builders who need a deeper technical track.
Self paced
Self paced
Explore core AI concepts and build a basic agent for key tasks.
Learners who want structure, deadlines, and instructor momentum.
7 hours
Live
Explore the latest in customer service management, from omni-channel routing and AI technologies to fostering team engagement.
Learners who want structure, deadlines, and instructor momentum.
Self paced
Live
Learn to use out-of-the-box Salesforce AI products, get hands-on, and prep for the AI Specialist Certification.
Learners who want structure, deadlines, and instructor momentum.
7 hours
Live
Discover generative AI tools, including language processing basics and model fine-tuning techniques for enhancing AI functionality.
Learners who want structure, deadlines, and instructor momentum.
1 hour
Live
Build your foundational skills in AI with Salesforce.
Learners who want structure, deadlines, and instructor momentum.
5 hours
Live
Learn the essentials of generative AI and explore the technology ecosystem. Dive into the world of artificial intelligence with our guide.
Experienced builders who need a deeper technical track.
Self paced
Self paced
Explore the fundamentals of creating effective prompts for generative AI. Discover how to maximize the benefits of AI technology using the Prompt Builder tool
Learners who want structure, deadlines, and instructor momentum.
1 hour
Live
Discover key strategies for grounding AI agents using structured and unstructured data. Enhance accuracy and reliability for your AI applications.
Learners who want structure, deadlines, and instructor momentum.
Self paced
Live
Learn how to use artificial intelligence and communication skills to excel in customer service. Advance your career today.
Learners who want structure, deadlines, and instructor momentum.
Self paced
Live
Learn to create and refine custom service agents using Prompt Builder. Optimize responses and enhance customer interactions efficiently.
Experienced builders who need a deeper technical track.
1 hour
Self paced
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked
Advanced
Certificate available
English (US)
recent
Official-source checked